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Terms, delivery & disclaimer

 

Delivery

Indagare Natural Beauty blends their botanical face oils in small batches to ensure the highest integrity of the final products. As such, processing of orders can take 1-3 days depending on stock — plus delivery time.  

We offer FREE Australia-wide delivery for orders over $50.  All parcels are sent via Australia Post with tracking. If you live in a capital city, you can request overnight delivery (must order by 12 noon - email us at glow@indagarebeauty.com) for just $15 postage and handling. Regional areas may take longer.

We deliver to parts of Asia and New Zealand  - in fact, we can deliver just about anywhere outside of the USA and Canada - and charge a flat rate of $25 (AUD). Please be aware of any customs/tax charges you may incur depending on your country as we will not be held liable.

** Please make sure you read the ingredients list in case of any known allergies. We recommend you do a skin patch test before using any new product, including ours. Just place a small drop of your oil onto the inside of your arm, in the crease of your elbow, and rub in gently. Leave for 24 hours to ensure there is no allergic reaction.

Prices and Payment

 All prices on the website are in Australian dollars and are inclusive of GST and if the order is over $40, complimentary delivery. Prices are subject to change without notice.

 

Refunds and Returns

  • Should you make an error when ordering online at our website, Indagare Natural Beauty will exchange your item for the item you intended to purchase. The returned item must be unopened and in its original saleable condition and the purchaser must pay to send the product back to us, and the shipping costs for Indagare Natural Beauty to send the right product back to them (flat rate of $7 will be charged to your credit card).  
  • Indagare Natural Beauty Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    We can not accept the following:
    Any item not in its original condition is damaged or missing parts for reasons not due to our error
    Any item that is returned more than 30 days after delivery

    Sale items (if applicable)
    Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glow@indagarebeauty.com


    Shipping
    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Due to the purity and potency of the ingredients we use, Indagare Natural Beauty cannot accept opened/used items in any circumstances. 
  • We are unable to accept returns of any Indagare Natural Beauty products bought via a third party

Disclaimer:

The information contained on this site is general in nature and for informational purposes. It is not meant to substitute for the advice provided by your own physician or other medical professionals. 

By using this website, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to your use of this website or Indagare Natural Beauty's ebook.

None of the statements on this site is a recommendation as to how to treat any particular disease or health-related condition. No claims are made as to any medicinal value of these formulas, products or oils. Products, information, and descriptions presented here are for educational purposes of the traditional uses of essential oils only and are not intended to diagnose, treat, cure, or prevent any disease.

While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

We recommend that if you are pregnant, you do not use any of Indagare Natural Beauty's products containing essential oils without consulting your doctor first.  We supply a full ingredient list for each product on this website. If you suspect you have a disease or health-related condition of any kind, you should contact your healthcare professional immediately.

 

Cosmetic products have not been evaluated by the Therapeutic Goods Association and are not intended to diagnose, treat, cure, or prevent disease.  

Please read all product packaging carefully and consult with a healthcare professional if you have any questions regarding ingredients.